Telecommunication Solutions

RTM and Telecommunication

Telecommunication providers face a highly dynamic market where readiness and an innovative offering are of utmost importance. A central component is to utilize appropriate IT solutions to cope with the huge amounts of traffic data.

RTM gives your company a flexible software platform at hand, which can analyze streams of data in realtime and transform it into the knowledge you require for your decision making. Our CEP solutions can support, among other applications, the following ones:

• Fraud Detection: To detect a possible fraud attempt, you have to search for the corresponding patterns and anomalies in the data streams. RTM allows you to specify new search patterns dynamically. These patterns are continuously evaluated and in case of a fraud attempt, appropriate counter measures are triggered automatically.
• Monitoring of Network State: With an RTM solution you can monitor the current state of your network in a flexible manner. You can place several RTM probes in your network to detect critical states or latency problems as early as possible.
• Billing Support: An RTM solution allows you to evaluate and monitor billing statistics and cash flows in realtime. Thus, your billing department has an up-to-date database based on which e.g. return debit notes can be priorized.
• Revenue Assurance: In order to get revenue leakages under control, you can define and evaluate KPIs and analytic models in a continuous manner. Then you can detect leakages and reveal their root causes with minimum latency.
• Support of Campaign Management: RTM can support the configuration and evaluation of new product campaigns by measuring its impact and effectiveness in an online manner. This includes for example analysis of sales data, target/performance comparisons as well as feedback processes for the customization of the campaign.